Returns & Exchanges
At Cupids, we want you to feel confident in your beauty routine; if your purchase isn't a perfect match, you can return items within 30 days of delivery. To maintain hygiene standards, all returned beauty products must be unopened, unused, and in their original packaging.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
Ship the Package
Securely pack your items to prevent damage during transit and drop off the parcel at any authorized carrier location.
Receive Your Refund
After our quality team inspects the items, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing